Privacy Policy & Information

Privacy Policy

Please review our privacy policy carefully before accessing or using our services.

01

Introduction

This Privacy Policy explains how WiQi (“we”, “our”, or “us”) collects, uses, and safeguards your personal information when you use our web and mobile applications (“App”). By using WiQi, you acknowledge the terms outlined in this Privacy Policy.

02

Information We Collect

We collect essential data categories to provide an optimal and secure experience:

Account InformationName, email address, profile preferences, and login credentials.
Usage DataActivity metrics, visited screens, features utilized, and performance diagnostics.
Device InformationBrowser type, operating system version, device model, and IP address.
User ContentTasks, projects, tags, notes, and collaborative assets you create or upload.
03

How We Use Your Information

  • Deliver, operate, maintain, and enhance WiQi’s services
  • Personalize workflow experiences and tailor interface settings
  • Transmit essential updates, service announcements, and security alerts
  • Enforce fraud prevention, protect account integrity, and resolve technical issues
  • Comply with applicable legal, accounting, and regulatory obligations
04

Data Sharing & Disclosure

We do not sell or trade your personal data. Data is only shared under limited conditions:

  • Service Providers: Trusted third-party vendors for cloud hosting, transactional emails, and infrastructure analytics.
  • Legal Mandates: To comply with valid legal processes or protect users and the platform against unlawful harm.
05

Data Retention

We retain personal data only for as long as needed to fulfill active service contracts and comply with legal requirements. You can submit an account deletion request anytime to purge stored user data.

06

Security & Protection

We implement industry standard encryption protocols (TLS/HTTPS), role-based permissions, and continuous monitoring to guard your personal information against unauthorized exposure or alteration.

07

Your Privacy Rights

Access or export your personal data
Update or rectify inaccurate records
Request complete deletion of your account
Opt out of promotional communications
08

Third-Party Services

WiQi may contain integrations with third-party tools. We are not responsible for the privacy practices of external platforms. Please review their standalone privacy policies.

09

Cookies & Tracking

We use cookies and local storage tokens strictly to maintain authenticated user sessions and preserve user interface settings. You can manage cookies via browser preferences.

10

Children's Privacy

WiQi is not directed toward children under 13 years of age. We do not knowingly collect personal information from minors.

11

Changes to This Policy

We may periodically update this policy. Updates will be highlighted on this page with the latest revision date. Continued usage signifies agreement to the revised terms.

Contact Us

For questions or inquiries regarding your data privacy, reach out to our team:

Email Support
[email protected]
Headquarters
123 Innovation Street, San Francisco, CA